Shipping policy
PRINTIFY ITEMS - APPAREL & PRINTS
We proudly use Printify to fulfill your orders, which means your items are printed and shipped directly from trusted production partners around the world.
Processing Time
All products are made to order. Please allow 2–5 business days for production before your item is shipped.
Shipping Time
- USA: 3–7 business days
- Europe: 5–10 business days
- International: 7–21 business days
Shipping Costs
Shipping rates are calculated at checkout based on your location and the items ordered. Some items may ship separately to ensure the fastest delivery.
Tracking
Once your order ships, you’ll receive a tracking number via email.
Note
We do our best to get your items to you as quickly as possible, but shipping times may vary due to location, customs, or carrier delays.
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ORIGINAL PAINTINGS
All original artworks are processed for shipping within 2 to 3 business days after receiving your order confirmation email. You will receive another notification when your order has been shipped. Delivery time within Europe is 8 - 10 days and 10 - 15 days worldwide.
Domestic Shipping Rates and Estimates
Domestic shipping in Switzerland is free of charge.
Local delivery
We offer local delivery of original artworks within canton Schwyz, Zug & Zurich (Switzerland).
In-store pickup
You can pick up the original artwork at Schwyz (Switzerland).
International Shipping
International shipping of original paintings is free of charge.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. KikiSpring.com is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us, which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 30 days of receiving your shipping confirmation email, please contact us at info@kikispring.com with your name and order number, and we will look into it for you.